Privacy Policy
Effective date: October 01, 2022
Last updated on: September 06, 2024
1. General
ReviewDale ("We/Our/Us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our website, www.reviewdale.com ("Website/Site").
- We collect your personal information in accordance with the IT Act, 2000 (21 of 2000) and other applicable laws.
- We collect your information to provide and improve our products and services.
- Our privacy policy is subject to change. Please check this page for updates.
- All partners and third parties working with us who have access to personal information must comply with this policy.
2. Information We Collect
- Register for an account to submit reviews, comments, questions, or reports. This may include your name, address, email address, and phone number.
- Participate in surveys or forms.
- Operating system, IP address, access times, browser type and language, the website you visited before our Site, and how you use our products or services.
- Purchase or content use history, which we may aggregate with similar information from other customers.
- Full URL clickstream, cookie number, products and content you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information.
- Cookies are small data files stored on your hard drive.
- They help us improve our Site, marketing activities, and your experience.
- We use cookies to track popular areas and features and count visits.
- You can set your browser to remove or reject cookies, but this may limit website functionality.
By using this Website, you agree that we may use your feedback in advertising and marketing materials.
We collect the following sensitive personal information: Financial data.3. How We Use Information
We use your information to:
- Provide, maintain, protect, and improve our products and services.
- Understand and enhance your experience on our website.
- Personalize our products and services and make recommendations.
- Process, manage, and complete transactions.
- Provide customer support and respond to your requests.
- Manage your online account.
- Send you information, including confirmations, invoices, updates, and security alerts.
- Communicate with you about promotions, events, and product news.
- Verify your identity.
- Investigate complaints or suspected breaches of our terms of service.
- Comply with applicable laws and regulations, including for identity verification and the prevention, detection, investigation, prosecution, and punishment of offenses, including cyber incidents.
- Protect against fraudulent, unauthorized, or illegal activity.
4. Disclosing Personal Information
We do not sell or rent your personal information to third parties except as described in this policy.
We may disclose your personal information:
- During the Ambassador Program to provide you with products.
- During the quote services process to match you with suitable suppliers.
- Through our review invitation tools to share your email and review with the company that invited you to submit a review.
- To law enforcement, government, or regulatory authorities as required by law.
- To third-party service providers who perform functions on our behalf, such as data analysis, email delivery, marketing assistance, payment processing, and customer service. These providers have access to personal information needed to perform their functions but may not use it for other purposes.
- To protect the rights, property, or safety of ReviewDale, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Your profile and contributions on ReviewDale will be publicly viewable.
- Your nickname and chosen location (City) will be displayed publicly.
- Your email address and full name will not be shared with other members or displayed publicly unless you choose to do so.
We may aggregate personal information from all users and provide it to third parties, including advertisers, for marketing and promotional purposes. However, the information will not be in a form that allows third parties to identify you personally.
5. Data Transfer
- We take due care to protect user data.
- We share your data with your consent to complete transactions or provide requested services.
- We share data with affiliates, subsidiaries, and vendors working on our behalf.
- Third-party service providers must adhere to data protection principles and applicable laws.
- We may release information to comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of ourselves and others.
6. Data Retention
- We retain your information for as long as necessary to provide services and as required by law.
- Information collected from you will be stored for as long as needed to complete the transaction or as mandated by applicable laws.
7. Cookies
- We use cookies to optimize our website.
- Cookies are small text files stored on your computer. Some are deleted when you close your browser, while others remain on your computer (long-term cookies) to improve your access on your next visit.
- Our cookies help us understand your interests and provide you with essential features and services, including managing your session and login security, conducting research and diagnostics, and preventing fraudulent activity.
- If you block or reject our cookies, you may not be able to use certain features or services.
- Third parties, such as search engines, analytics providers, social media networks, and advertising companies, may also set cookies when you interact with our services.
- Third parties use cookies to deliver relevant content and ads, measure ad effectiveness, and perform services on our behalf.
- You can disable cookies in your browser settings, but this may limit the functionality of our services.
8. Data Security
- We take precautions to protect customer data.
- We have technical measures to prevent unauthorized access, loss, destruction, or damage to data.
- Employees handling data are trained in data protection practices.
- We use SSL encryption to protect information transmitted during transactions.
- We maintain physical, electronic, and procedural safeguards for personal customer information.
- We take steps to prevent loss, misuse, unauthorized access, alteration, and destruction of your information.
- You are responsible for protecting your passwords and securing your devices.
- Avoid using the same passwords for multiple accounts.
- Sign off from shared computers after use.
9. Data Deletion
10. Links to Third-Party Sites/Apps
- Our website may contain links to third-party websites.
- We are not responsible for the privacy practices of third-party websites.
- Please review the privacy policies of any third-party websites you visit.
11. Social Network Plugins
- This Website incorporates plugins and/or buttons for social networks for easy sharing.
- These plugins are programmed not to set cookies unless you voluntarily use them.
- The collection and use of information obtained through plugins are governed by the respective privacy policies of the social networks.
12. Sharing of Personal Information
We do not share your personal data with third parties without your prior consent other than:
- With third parties who work on our behalf and adhere to data protection principles or have a written agreement with us to provide the same level of privacy protection.
- To comply with laws or legal requests.
- To protect the rights and property of ReviewDale, our agents, customers, and others, including enforcing our agreements, policies, and terms of service.
- In an emergency, including to protect personal safety.
- For business deals involving the sale or transfer of all or part of our business or assets.
13. Children
- You must be 18 years old or the age of majority in your jurisdiction to use our website without parental consent.
- We are not liable for any actions arising from non-compliance with this section. We do not knowingly collect data from children.
14. Changes to this Policy
- We may update this privacy policy from time to time.
- Updated versions will be posted on our website.
- Your continued use of our services after policy changes constitutes acceptance of the revised policy.
15. Privacy Complaints
- We take customer privacy seriously.
- Contact us if you have privacy concerns or believe your information is inaccurate or has been mishandled.
- We encourage you to submit your request in writing.
- We will investigate complaints and respond within 30 days.
- You may have the right to complain to the applicable regulator if you are dissatisfied with our response or if we fail to respond within 30 days.